Refund policy
Thank you for shopping with Bee You Collections. Please take a moment to review our return policy outlined below:
Return Eligibility:
You have 2 days from the date of receiving your item to request a return. To be eligible for a return, please ensure that:
Damages and Issues:
Upon receiving your order, please inspect it carefully. If you notice any defects, damages, or if you've received the wrong item, kindly contact us immediately. We will assess the issue and take appropriate action to rectify it.
No Return Policy on Bodysuits:
For the health and safety of our customers, we have a strict no return policy on all bodysuit purchases. Due to the intimate nature of these items, we cannot accept returns or exchanges once they have been shipped. We encourage you to refer to our sizing guide and product descriptions before making a purchase. If you have any queries, our customer service team is here to assist you.
Exchanges:
Unfortunately, we cannot accept returns on final sale items or gift cards.
Thank you for your understanding and cooperation. Should you have any further questions or concerns, please don't hesitate to contact us.
Return Eligibility:
You have 2 days from the date of receiving your item to request a return. To be eligible for a return, please ensure that:
- The item is in its original condition, unworn or unused, with tags still attached, and in its original packaging.
- You provide a receipt or proof of purchase.
Damages and Issues:
Upon receiving your order, please inspect it carefully. If you notice any defects, damages, or if you've received the wrong item, kindly contact us immediately. We will assess the issue and take appropriate action to rectify it.
No Return Policy on Bodysuits:
For the health and safety of our customers, we have a strict no return policy on all bodysuit purchases. Due to the intimate nature of these items, we cannot accept returns or exchanges once they have been shipped. We encourage you to refer to our sizing guide and product descriptions before making a purchase. If you have any queries, our customer service team is here to assist you.
Exchanges:
- We accept exchanges for items in new condition, unworn, unaltered, and free of damages within 2 days of receipt.
- Exchanges are allowed only for items that do not fit or are damaged upon receipt.
- Exchanged items must be of the same style, either in a different size or better condition.
- Please note, exchanges for a different style are not permitted.
- Refunds will be issued only if the exchanged item is out of stock.
- Refunds will be processed as soon as the item is picked up by our delivery associate
- All orders are inspected by our team prior to shipping to ensure quality.
- Refunds are issued only in cases where the returned item cannot be exchanged (refer to our return policy for more details).
Unfortunately, we cannot accept returns on final sale items or gift cards.
Thank you for your understanding and cooperation. Should you have any further questions or concerns, please don't hesitate to contact us.